Consumer Information & Disclosures

/Consumer Information & Disclosures
Consumer Information & Disclosures2019-07-01T06:36:23-05:00

Food for Thought:

If today was graduation and you were receiving a diploma, where would you like to work and what would you do with your license? What would be your job description? What is your goal time frame for completion?

Education, if approached correctly, is learner driven, never ends and provides our graduates with skills to earn an exceptional income.

To Know …

Ask yourself if a successful career just happens.
Ask yourself if a successful career comes easy and without hard work.

Our school is about success, hard work and exceptional outcomes.

Any exciting new career requires sincere effort and daily application. it takes a “team” of educators that are dedicated to success of each student. We are the most qualified team in Northwest Indiana. Our educators provide one on one education. Our education is communicated through a hands-on experience.

We are proud of our exceptional 50 plus year’s history. We work hard to maintain our high completions, exceptional first time licensing rates/ 100% and successful long term placement of our graduates. Our outcomes rates are exceptional and envied by many.

Know your own strengths. At Don Roberts School of Hair Design we have seen students enroll and find their passion! Their energy is positive and contagious every day of class. They never seem to tire and are pleasure to educate. This could be you!

Cosmetology, Barber (pending approval), esthetics, and manicuring careers are rewarding, flexible and only the beginning of a path that can go anywhere. Become the driver of your future! Your passion must be obvious, almost to the bridge of being exhausting to you, and those around you! The industry demands perfection, detail and desire. You bring the desire, we offer the detailed education and the practice that will provide the perfection needed for success.

If you would you like to experience a Discovery Day, visit the campus and experience the opportunity to talk with the students and staff, email or call our enrollment office.


Visit with Campus of Interest

Tour Student Clinic & Classrooms

Meet with a Financial Aid Specialist

One Complimentary Service

Come Check Us Out!

Don Roberts School of Hair Design
152 East US Route 30
Schererville, Indiana 46375

Phone: 219-864-1600

Fax: 219-864-1623


Web Site:

152 East US Route 30 is our main unit; educational classes are also held in units 144 & 146 East US Route 30, Schererville, IN 46375, respectfully. Students are asked to attend classes in all three suites.

The campus is located 1 mile east of Route 41/Indianapolis Blvd. And US Route 30/Oak Ridge Center.

Please feel free to download  and pre-fill out our enrollment application, otherwise, one will be provided for you here at campus before your student orientation.

Enrollment Application 2019

  • Birth Certificate/Valid Passport/Valid Visa or Green Card
  • High school diploma/transcript /GED/Proof of State Approved Home School Completion
  • Photo ID/State ID/Valid Driver’s License
  • Social Security Card
  • Proof of Last Name Change
  • Attendance/Contract Completion Rate Standard

As a condition for enrollment, Don Roberts School of Hair Design requires that students provide valid proof of education. This includes a copy of a prospective student’s high school diploma, high school transcript or a General Equivalency Diploma (“GED”), in the English language. The Don Roberts School of Hair Design does not accept Ability to Benefit (“ATB”) students. The Indiana Education Department recognizes state registered home school programs with a state ID that is recorded on their official diplomas.

If high school information appears to be questionable an official transcript will be requested and evaluated by the director of admissions prior to enrolling the student. Particular attention shall be paid to situations involving online programs, older adult learners, or in situations where several students from the same online school have sought enrollment.

Upon receipt, the director of admissions shall review the transcript with particular attention to the student’s date of entry and graduation date. Sufficient time lapse should occur between such dates.

If the high school information cannot be verified, the student will be required to take and pass a GED test prior to enrollment.

Tardiness/Unexcused and Excused Absences

Each program allows for up to 10% absences in the enrollment contract, inclusive of both excused and unexcused absences.  Students that exceed the 10% allowance are subject to, at the schools’ discretion, counseling, probation and/or termination.

Students are allowed one late per calendar month.  Students arriving late must pre-notify the school, via phone or email, no later than 30 minutes prior to the start of their scheduled class.

Make Up Work

Make up work is pre-scheduled. It includes, but is not limited to:

  • Monday thru Saturday 8:00 am to 9:00 am
  • Wednesday and Thursday 7:30 pm to 8:00 pm
  • Friday and Saturday 2:00 pm to 3:00 pm

School schedules additional times and days at its own discretion. 


All students are expected to display exemplary conduct at all times.  Those students that do not adhere to the rules as defined in our consumer & disclosure policy web page, will be terminated from this school.

The rules and regulations of this school can be found at on our Consumers & Disclosures page

Internal Complaint Process

The orientation package contains a statement that identifies the internal complaint procedure. Additionally, this policy is posted for the students to review and be reminded of.

The intent of this policy is to allow those students that have a valid concern that they feel cannot be addressed to their satisfaction, taken to a higher level for clarification.

Should a student have concerns that need to be addressed outside of the classroom, such as clarifications, interpretations, and/or complaints, the complaint procedure provides access to further overview, both by the staff and/or outside agencies, i.e. State of Indiana and the National Accrediting Commission of Career Arts & Sciences (NACCAS).

This is a three-step policy:

1.) Written outline of allegation or nature of the complaint by the student and acknowledgment of such by the school
2.) Meeting either by the staff or complaint committee if required
3.) Refer to outside source when needed

The intent of this policy is to help determine the validity and/or accuracy of the concern, prior to filing of the complaint with an outside source,

Documentation of all advisement, counseling, complaints and their outcomes will be maintained in the students file. The date for retention is not less than five years, as per required by the State of Indiana.

Grievance forms and the procedure for filling a grievance are available upon request in the office.

Dress Code

Black Scrubs

  • All Black
    • NO colored/prints/trim
  • Full Hem
    • Secured with thread
  • Must cover the entire buttocks
    • No draggy pants
  • Cannot be longer than the top of the shoes
    • Do not walk on your pants

Black Shoes and Socks

  • Supportive in structure
    • Strong arch support
  • Leather or leather like
  • Tie or Not Tie
  • Socks are mandatory
  • No Canvas/No Boots
  • No open toed or open healed shoes.

Black Sweater

  • Optional/NO sweat shirt
  • Solid in color
  • Cannot be longer than the buttocks
  • Worn on the outside of the scrubs

Black T Shirt/Solid in Color

  • Optional
  • Solid black in color
  • Cannot be longer than the buttocks
  • Worn under the scrubs

Student ID

  • School issued first time
  • Lost/Damaged/Must be purchased/$35.00
  • Must be worn daily around the neck
  • Used to clock in and out

Professional Appearance

  • Hair/Styled, cleaned and maintained on a daily basis/Professional Presentation
  • Jewelry/Dangle free/Kept at a minimum
  • Makeup/Day Time Presentation/Professional
  • Daily Hygiene Practices Required
  • Appropriate use of Mouthwash/Mints/No Gum

Educational Material

  • Students are expected to bring all books, materials, equipment to each class, every day
  • Students may choose to use lap top/iPad in class/campus is Wi-Fi accessible

Manners Count

  • Students may bring but are NOT allowed to use cell phones on campus,
    • Unless instructed to use for educational intent
  • Students are to keep cell phones on silent at all times
  • Professional, courteous, and exemplary conduct is expected at all times

Admissions Office …


Located in Schererville, Indiana, one mile east of US RT. 30 and 41

Hours of Operation: Wednesday – Friday 9:00 am – 2:00 pm


Main Contact: Janet Stemmer, CEO, Don Roberts School of Hair Design

State Licensed:
Indiana Professional Licensing Agency
402 West Washington Street, Room W072
Indianapolis, Indiana 46204

Nationally Accredited:
National Accrediting Commission Of Career Arts and Sciences
3015 Colvin Street
Alexandria, Virginia 22314

This institution is regulated by:
Indiana Department of Workforce Development Office for Career and Technical Schools
10 N Senate Avenue, Suite SE 308 Indianapolis, IN 46204
317-234-8338 or 317-232-1732

The cost of each program includes the tuition, applicable fee, one student ID, books and equipment.  Books and equipment are subject to applicable taxes.  Miscellaneous charges are applicable throughout the program and are estimated to be $150.00. Broken or misplaced equipment is to be replaced immediately, at the expense of the student.

The school does not charge for over completion date expenses.  In addition to financial aid, this school accepts cash, money orders, personal checks, Visa and Master Charge as acceptable methods of payment.

2019 Academy Cost


Esthetics $ 14,800
Cosmetology $ 18,300
Barber (pending approval) TBD
Instructor $ 8,100
Manicuring $ 9,000
Full cost breakdown located in our School Catalog

Independent students/Dependent students/Parent or guardian of dependent student, have access to their school records, by appointment.

Any person/agency requesting information about a student must do so in writing.  The student, parents, and/or guardians of dependent minors, must give written permission each time for the release of such information to third party request unless otherwise required by law and the Family Educational Rights & Privacy Act (FERPA). It is the policy of this school to maintain compliance with FERPA. The objective is to protect the privacy of student educational records. Our institution requires that an authorization release to be signed prior to any action being taken. The exceptions of this require include:

  • School officials with legitimate educational interest
  • Schools to which the student is transferring to
  • Audit evaluation purposes
  • Appropriate parties in connection to financial aid to the student
  • Organizations conducting certain studies on behalf of the school
  • Accrediting organizations/i.e. NACCAS
  • Subpoena
  • Appropriate officials in case of health or safety emergencies
  • State and local within a juvenile system, pursuant to Indiana law

In compliance with the Family Educational Rights and Privacy Act (FERPA) of 1974 the school follows policies that:

  • The right to inspect and review the student’s education records within 45 days of the day the Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design receives a request for access. A student should submit to the Director of Education a written request that identifies the record(s) the student wishes to inspect. The Director of Education will make arrangements for access and notify the student of the time and place where the records may be inspected.
  • The right to request the amendment of the student’s education records that the student believes are inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA. A student who wishes to ask the Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design to amend a record should write the Director of Education, clearly identify the part of the record the student wants changed, and specify why it should be changed. If the Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design decides not to amend the record as requested, the Director of Education will notify the student in writing of the decision and the student’s right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  • The right to provide written consent before the Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design discloses personally identifiable information from the student’s education records, except to the extent that FERPA authorizes disclosure without consent. The Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design discloses education records without a student’s prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by the Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design in an administrative, supervisory, academic or research, or support staff position; a person or company with whom the Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design has contracted as its agent to provide a service instead of using Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design employees or officials (such as an attorney, auditor, or collection agent); a person serving on the Advisory Committee; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design.
  • The right to file a complaint with the U.S. Department of Education concerning alleged failures by the Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:

Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202-5901

The Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design requires written authorization from a student or parent or guardian (in case of a minor) or graduate in order to release academic, attendance, enrollment status, financial aid and/or any other information to agencies, prospective employers, or any other party seeking information about the student. NACCAS reserves the right to inspect student records for any accreditation purposes. The Don Roberts Beauty School, Inc. and Don Roberts School of Hair Design requires written consent from the student or guardian for release of records in response to each third party request unless otherwise required by the law.

The Don Roberts Beauty School, Inc. requires no information regarding vaccinations from potential students to attend school.

Satisfactory Academic Progress (SAP)

This policy applies to every student enrolled in a NACCAS approved program and all students, in each program regardless of the terms of their enrollment.

A copy of the student guide specifying Satisfactory Academic Progress is provided to applicants prior to enrollment.  Periodic posting of hours and SAP can be located on the student bulletin board.

SAP is applied to all students enrolled in a specific program and scheduled for a particular category of attendance both full time and part time.

Practical work is graded each time a task or assignment is completed.  The practical criteria work is consistent for all assigned work.

If a student is not eligible for Title IV Aid and/or has loss eligibility for Title IV Aid periods of attendance are counted towards the maximum time-frame.

Programs offered are clock hour based, not term based, therefore a summer term is not offered. All clock hour programs are offered throughout the calendar year.

To be making SAP a student must meet BOTH criteria, qualitative and quantitative. Should a student change programs, SAP criteria are applicable only to the new program.

SAP Measurements


Qualitative measurement includes, but is not limited to, academic exams, assigned work and activities, rubric evaluations, professionalism, job readiness and client development.  Each student is expected to maintain an 80% qualitative measurement to be making SAP.

  • Practical work is graded each time a task or assignment is completed. The practical criteria work is consistent for all assigned work. Periodic rubrics are applicable to each program and become part of the qualitative Sap measurement.
  • Academic work is tested weekly. Multiple choice testing is used as it is a representation of the Indiana licensing exam. Failed exams are expected to be re-tested within 30 calendar days.


Quantitative measurement includes schedules hours in relation to accrued hours. Each student is expected to maintain a 90% quantitative measurement to be making SAP.

  • All students are required to clock in and out on a daily basis.


To be making SAP a student must meet BOTH criteria, qualitative and quantitative. Should a student change programs, SAP criteria are again applicable to the new program.  Cross over courses require re-testing and become applicable to the new SAP in the new program.

Staff Advisement

The school reserves the right to advise students that are not maintaining SAP.  During this process, the student will be advised of various methods of improvement, not limited to outside referrals, calendar of events and how failure to maintain SAP may negatively affect their financial aid.

SAP/FAW/Title IV Recipients

If a student is not making SAP and as a result, does not receive Title IV Aid, hours accrued within that applicable time frame are counted toward the maximum time-frame.


All programs offered are clock hour based, not term based, therefore a summer term is not offered. All clock hour programs are offered throughout the calendar year.

SAP Incompletes

NA/Incompletes are recognized by a complete lack of attendance for the course/unit of study. This school does not offer course “incompletes” and accordingly, these have no impact on SAP. This school does not include incomplete grades/0, due to lack of attendance in the scheduled academic progress review/SAP. This is inclusive of both quantitative and/or qualitive evaluations.  Grade changes are not applicable to incomplete grades, therefore incompletes are not recognized and have no effect on SAP.

SAP/Program Repeats

  • If a student withdraws from a program and re-enrolls in the same program, within a time frame that is acceptable with the State of Indiana, the student re-entering will re-enter at the same progress level as when they left. The returning student will receive credit for all hours and assigned work completed.
  • The returning student is treated as returning to the same payment period that was in place when the student withdrew and must complete any clock hours for which the student previously received financial funding, before being eligible for additional finding.
  • A student who returns to the program after more than 180 days have lapsed since withdrawal may be eligible for federal aid for any classes the student must repeat to obtain credit. Students should schedule an appointment to meet with the schools’ director to discuss the conditions that are applicable and may be awarded for repeated courses.

SAP Repeated Courses/Units of Study

Upon rescheduling of the class, completion of assigned work/QUATITATIVE and testing/QUALITATIVE will become part of and applicable within the next scheduled SAP.

Courses/units that have been missed must be repeated. Passing grades are required and become applicable at the time they are repeated. The student, when repeating the class is responsible for both the qualitative and quantitative components of SAP.  The school reserves the right to address the missed course/units in any methodology that is most beneficial to the students’ education and timely completion of the program.

One regularly scheduled class day of an applicable course/unit requires the student to become accountable for both the quantitative and qualitative measurement required to pass. Students are required to seek immediate guidance from staff when attempting to make up missed classes.

SAP Withdrawals

When a student withdraws from school, officially or unofficially, hours attempted for completion, prior to the withdraw are included in the maximum time frame allowable for the program completion.

This school measures time frames in clock hours.  See the chart below for program maximum time frames.

Course Name Maximum Time Frame/Scheduled Hours
Cosmetology 2250 hours
Instructors 1500 hours
Esthetic 1350 hours
Manicure 900 hours
Massage 1125 hours

SAP Overview

This school recognizes two types of withdrawals – official and unofficial.  Students that have withdrawn officially or unofficially are considered to be passing or failing based on their SAP at time of withdrawal.

Hours accrued in courses that a student withdraws from are considered to be hours attempted to the maximum time frame. This school measures time frames in clock hours.  SAPS are done on accrued hours, not scheduled hours.  Each program must be completed within 150% of the scheduled clock hours.

For emergencies and personal needs, students may be absent from class for 14 consecutive calendar days, which is part of the 10% allowable absences.

Non-Credit/Remedial Classes

NA/This school does not offer remedial school courses/units nor does it give credit/credit value for non-remedial course work.

The school does however, recognize Individual Educational Plans (IEPs) and will adhere to the needs described in the plan. The state of Indiana does accommodate documented IEPs with applicable testing provisions.

SAP Qualitative/Grading Scale

A 95%-100% Excellent
B 94%- 90% Above Average
C 89%- 85% Average
D 84%- 80% Below Average
F 79% –  0 Unsatisfactory/Failing

SAP Quantitative/Practical Work Rubrics

  • Set Up
  • Safety
  • Sanitation
  • Preparation
  • Consultation
  • Staff Interaction
  • Execution of Task
  • Time Frame Commitment
  • Communication
  • Completion

The chart below is designed to help the student understand the course length, the suggested allowable absences per SAP and the maximum time frame, based on SCHEDULED hours.

Course Name Course Length Scheduled Evaluations Absences Per SAP Maximum Time Frame/Scheduled Hours
Cosmetology 1500 hours 450/900/1200/1500 45/45/30/30 2250 hours
Instructors 1000 hours 450/900/1000 45/45/10 1500 hours
Esthetics 900 hours 450/900 45/45 1350 hours
Manicure 600 hours 300/600 30/30 900 hours
Massage 750 hours 375/750 37/38 1125 hours

Students who exceed the Maximum Time Frame will be terminated from the program.

SAP Appeal

This school does not allow SAP appeals.

SAP / Financial Aid Warning/FAW

Students that are not making SAP on put on Financial Aid Warning/FAW.

To be making SAP a student must meet BOTH criteria, qualitative and quantitative.

Should a student change programs, SAP criteria are applicable only to the new program.

Overview FAW

  • Students NOT meeting either of the criteria will be placed on Financial Aid Warning (FAW).
  • During the FAW period the student is eligible to receive financial aid until the next scheduled SAP.
  • If the student is not making SAP at the end of the FAW period, all Title IV funds will be suspended until the next scheduled SAP in which the student is making SAP.
  • Financial aid eligibility will be re-instated when the student is making SAP. This school does not provide a SAP probationary period (s).
  • If a student does not meet SAP the student will be notified in writing. This notification will detail any negative impacts to financial aid and applicable eligibility.

SAP Complaint Reporting Process

Formal complaints made on campus are to be submitted in writing to the school administrative office.

Formal complaints to the Indiana Professional Licensing Agency (PLA) are to be submitting directly by contacting the PLA directly through

Formal federal complaints to the National Accrediting Commission of Career Arts & Sciences (NACCAS) are to be submitted directly through

Financial Aid Information …


Located in Schererville, Indiana, one mile east of US RT. 30 and 41

Hours of Operation: Tuesday – Saturday 9:00 am – 4:00 pm


Main Contact: Janet Stemmer, CEO, Don Roberts School of Hair Design

Don Roberts School of Hair Design is eligible to participate in the Title IV Federal Student Aid program administrated by the U.S. Department of Education; for those who qualify. Please see the directions below to obtain Title IV Aid. The money provided through these programs can be in the form of grants, loans, or combination of any of these programs. Grants are monies given by the United States Government. They do not have to be repaid. Loans are borrowed money. They must be repaid with interest. Please contact the Financial Aid Office for more details. Follow the instructions listed below to apply for Financial Aid and learn more here.

  1. Apply for an FSA User ID at
  2. Complete a Free Application for Federal Student Aid (FAFSA)
  3. Accept the amount on the Financial Aid Award Letter
  4. Contact Financial Aid Office to start the process:
    Campus  Contact 219-864-1600

Before receiving a student loan at Don Roberts School of Hair Design, borrowers must complete an entrance counseling session. This quick and easy interactive counseling session provides useful tips and tools to help you develop a budget for managing your educational expenses and helps you to understand your loan responsibilities.

This online entrance counseling session will take about 20-30 minutes to complete. Students must visit to complete their entrance counseling before receiving a student loan.

Prior to graduating or leaving Don Roberts School of Hair Design, borrowers are required to complete two exit counseling sessions, one online and the other is an internal exit interview.

Our internal exit interview is pre-scheduled at the end of the students program completion.

Below is the online exit counseling session has been created to make sure that you understand your rights and responsibilities as a Direct Loan borrower.

Student must visit to complete their exit counseling.

Safety Zone …

Don Roberts School of Hair Design is a state licensed/Indiana and Nationally Accredited/NACCAS, cosmetology schools.  The school, as an educational facility is accountable in its provision of an atmosphere that is safe, quiet and/conducive to the education of its student population.  For this reason the schools have chosen to adopt and modify a policy/Illinois Article 6.14416, that it interprets to be in the best interest of the students, staff, educators and guests.

This policy is effective both in the classroom and clinic areas of study.

“Anyone not receiving a clinic service is not permitted on the clinic floor.   Visitors are not allowed in the classroom and/or lunch/break areas of the campus.

“Children under the age of 16 and elderly guest not capable of normal physical mobility and/or normal cognitive responses must be accompanied by an adult/over the age of 18.  Children accompanied by adult are expected to be quiet, respectful and immobile.

The school may, at its discretion, ask those with minor children to reschedule their clinic serve(s) when the safety the guest(s) and the educational experience is disrupted in any way.”

The intent of this policy is to ensure a captive and positive learning experience for the student and a safe environment for all involved parties.

This school does not discriminate on the basis of sex, race, age, color, ethnic origin or religion.

Don Roberts School of Hair Design believes that it is important to provide a safe environment for all of our students and employees. Substance abuse, while at work, school or otherwise, seriously endangers the safety of students and staff, as well as, the general public, and creates a variety of problems including increased theft, decreased morale, decreased productivity, and a decline in the quality of services provided. It is also our Policy to prevent the use and/or presence of these substances in the school. Don Roberts School of Hair Design will strive to provide an environment conducive to making conscientious and healthy decisions when students are faced with difficult choices associated with the use of legal and illegal drugs.

Violations of the Don Roberts School of Hair Design Drug Free & Zero Tolerance Policy will include, but, not be limited to;

  • Use illegal drugs or misuse prescription drugs;
  • Misuse alcohol;
  • Possess, trade, manufacture, distribute, dispense, buy or offer for sale alcohol, illegal and/or prescription drugs while on duty, during break periods, or on school property, or at any function sponsored by, hosted by, or endorsed by Don Roberts School of Hair Design;
  • Arrive or return to school intoxicated from use of illegal drugs, misused prescription drugs or alcohol;
  • Engage in the use of illegal drugs, misuse of prescription drugs or alcohol during school hours or while on school property (including parking lots);
  • Use prescription drugs or non-prescription drugs that may affect the safety of the student or fellow students, and members of the public;
  • Have tampered or attempted to alter or attempt to interfere with the testing procedure; or

Any reasonable suspicions and/or evident violations of this policy will be referred to the local lawful authorities. 

The decision to dismiss a student is solely at the discretion of the Don Roberts School of Hair Design and need not be supported by actual proof of drug/alcohol abuse.

The School has adopted the following Grievance Procedure for addressing complaints of discrimination under Section 504 of the Rehabilitation Act of 1973. A person is not required to use this procedure and may instead file a complaint directly with the Indiana Department of Education at South Tower, Suite 600, 115 W. Washington Street, Indianapolis, IN 46204-2795, Phone: (317) 232-6610, Fax: (317) 232-6610, Website:

Step 1: A person who believes that he/she has been discriminated against by the school is encouraged, but is not required, to discuss the matter informally with the Section 504 Coordinator. If the 504 Coordinator is the subject of the complaint, the grievant may, instead, contact the school’s Chief Operating Officer (COO), who will appoint another administrator to discuss the matter. The person receiving the complaint shall verbally convey his/her findings to both the person who alleged the violation and the person who is the subject of the complaint within 10 business days.

Step 2: If the informal Step 1 process does not resolve the matter, or if the grievant does not wish to use the informal procedures set forth in Step 1, a written complaint may be submitted to the school’s Section 504 Coordinator who will investigate the complaint. [NOTE: if the Section 504 Coordinator is the subject of the complaint, the complaint should be submitted to the school’s President who will appoint another administrator to conduct the investigation]. The complaint shall be signed by the grievant and include 1) the grievant’s name and contact information; 2) the facts of the incident or action complained about; 3) the date of the incident or action giving rise to the complaint; 4) the type of discrimination alleged to have occurred; and 5) the specific relief sought. Names of witnesses and other evidence as deemed appropriate by the grievant may also be submitted. An investigation of the complaint will be conducted within 10 business days following the submission of the written complaint. The investigation shall include an interview of the parties and witnesses, a review of the relevant evidence, and any other steps necessary to ensure a prompt and thorough investigation of the complaint. A written disposition of the complaint shall be issued within 10 business days of completion of the investigation, unless a specific written extension of time is provided to the parties. Copies of the disposition will be given to both the grievant and the person who is the subject of the complaint. If discrimination or harassment was found to have occurred, the disposition will include the steps that the school will take to prevent recurrence of any discrimination or harassment and to correct its discriminatory effects on the grievant and others, if appropriate.

Step 3: If the grievant wishes to appeal the decision in Step 2 above, he/she may submit a signed, written appeal to the school’s COO within 10 business days after receipt of the written disposition. The school COO or her designee shall respond to the complaint, in writing, within 10 business days of the date of the appeal. Copies of the response shall be provided to both the grievant and the person who is the subject of the complaint.

The School hereby provides assurance that it strictly prohibits any form of retaliation against persons who utilize this Grievance Procedure. If you have questions regarding these procedures or desire to file a complaint, please contact the School’s Section 504 Coordinator.

Campus Crime Report

Don Roberts School of Hair Design publishes a security report by October 1st to every student/prospective student/staff member upon request. This report includes statistics for the three previous years concerning reported crimes that occurred on-campus; property owned or controlled by Don Roberts School of Hair Design; within, or immediately adjacent to and accessible from, the campus. The report also includes Don Roberts School of Hair Design policies concerning campus security, such as policies concerning sexual assault and other matters. You can obtain a copy of this report by contacting the Administrative/Student Services office.

Students and Employees are referred to the Administration/Student Services office to receive information on referral numbers. For more detailed information on these and other state prevention programs please click here.

Don Roberts School of Hair Design is committed to providing a working and educational environment for all students, faculty and staff that is free from sex discrimination, including sexual misconduct. Every member of the institutions community should be aware that the policy.

The institution provides training to key staff members to handle any allegations of sexual misconduct promptly and effectively.

Don Roberts School of Hair Design will respond quickly to all reports of sexual harassment, and will take appropriate action to prevent, to correct, and if necessary, to discipline behavior that violates this policy.

This policy applies to all students, employees, and third parties conducting business with our institution, regardless of the person’s gender, gender identity, sexual orientation, age, race, nationality, class status, ability, religion or other protected status. We encourage victims of sexual violence to talk to somebody about what happened – so victims can get the support they need, and so our institution can respond appropriately. As further described in this policy, the institution will seek to respect a victim’s request for confidentiality to the extent possible, while remaining ever mindful of the victim’s well-being.

Prohibited Conduct:

Sexual misconduct comprises a broad range of behaviors focused on sex that may or may not be sexual in nature. Any intercourse or other intentional sexual touching or activity without the other person’s consent is sexual assault, which is a form of sexual misconduct under this Policy. Sexual harassment and sexual exploitation, stalking, domestic violence, and dating violence are also forms of sexual misconduct. Intimidation for one of these purposes is sexual misconduct, as is retaliation following an incident of alleged sexual misconduct or attempted sexual misconduct. The definitions for specific acts of sexual misconduct can be found in the Definitions of Key Terms at the end of this Policy statement.

Misconduct can occur between strangers or acquaintances, or people who know each other well, including between people involved in an intimate or sexual relationship, can be committed by anyone regardless of gender identity, and can occur between people of the same or different sex or gender.

This policy prohibits ALL FORMS of sexual misconduct.


Don Roberts School of Hair Design encourages victims of sexual misconduct to talk to somebody about what happened – so victims can get the support they need, and the situation/issue can be resolved appropriately.

The institution encourages victims to talk to someone identified in one or more of these groups. Such as, local law enforcement and/or medical treatment facility.

The administrative staff will be responsible for issuing a warning to the campus. The warning will be issued through Don Roberts School of Hair Design website, social media profiles and local authorities. This warning will also be located on our information bulletin board which is located in our student break area. Anyone with information warranting a timely warning should report the circumstances to our institution by phone at (219) 864-1600. In the event an emergency warning should occur, staff and students will be notified immediately through verbal communication/local media/website and posting by the time clocks to assure all students and staff are aware of the warning. This posting will be conducted and issued by appropriated Don Roberts School of Hair Design staff members.

Details About Our Education …

Our core mission, on an entry level, is to prepare graduates for exceptional careers in cosmetology arts and sciences/related or unrelated fields.  We validate our success with our reoccurring 100% licensure rate.

(Rates. Jan 1, 2017 – Dec 31, 2017)
Graduation Rate – 79%

(Rates. Jan 1, 2017 – Dec 31, 2017)
Licensing Rate – 100%

(Rates. Jan 1, 2017 – Dec 31, 2017)
Placement Rate – 80%

Our institution is 5300 sq. ft. The main unit is 3000 sq. ft. This unit includes a reception/retail area, salon clinic, locker rooms, private manicure/ pedicure stations, shampooing & chemical dispensary, and administrative/ financial aid office. Two additional units comprise the remaining 2300 sq. ft. They include academic class rooms, spa center, and storage facilities. Work stations are provided with individual electrical access. The full facility is Wi-Fi accessible. All program/academies offered are equipped with demonstration facilities, visual aids and equipment needed for student practice. The open dispensary provides a complete selection of the Farouk CHI product line, Aesthe professional skin care line and Gelish/Morgan Taylor nail products.

All courses, publications, and printed documentation is written in the English language
(Fiscal Year 2015 3-Year Draft Cohort Default Rate)


Make The Most of You …

Using professional social media skills, students are required to build and maintain a client base while in school.  Any advertisement that the student does to promote their client base, must identify the school as an educational facility, where all work done is supervised by instructors.  The State of Indiana determines the minimum number of assignments required.

Students are encouraged and/or required to bring a guest(s)/model to the clinic area to practice and/or evaluate their technical skills.  As part of the learning and teaching experience, all students are required to perform clinic services on guests of the school.

The guest will be charged for the performance of services.  The school reserves the right to adjust the cost of such service(s).

Studying is key to success, as is preparation prior to class, during and after class.  It is proven that teachers spend three times the length of class time preparing for class.  It is up to the student to pre-read the assignment, make notes when necessary and ask questions. The material provided here is simple and easy to follow.  It takes fourteen days of doing the same activity for it to become a habit.  To be a success in your new career, use the first fourteen days of class to your best advantage.

Step One/Survey

Assume responsibility for yourself and the quality of your education.  It is the student’s responsibility to prepare prior to class, during class and after class.  Find your personal interest in the lesson/subject.

Pre survey all lessons.  This will make you accountable for the lesson that will be taught.  This means know the name of the subject/know where it is located in the text/understand and know the length of the material presented/review the work book assignments connected to the lesson/ understand its objective as well as its connection to the education you will receive. Run your eyes over the material to be presented.  Be prepared.

For many students to outline the material is very helpful.  The outline format is in full sentence or ideas and follows the following format.














If given a study guide, use it.  It is a guide written by the instructor to help you study and prepare for the exam.  It does NOT replace the text, nor is it meant to teach you the lesson.

Step Two/Question

Most things worth remembering are answers to some sort of question.  People seem to remember what they learn in answer to questions rather than things they memorize.  The questions give purpose to learning.

Every time you come to a new section you should have a head full of questions.  The purpose of asking questions is to direct you to the main idea in a section.  Use the author’s questions at the end of the chapter.  Use them in your survey, while you read as it is a way of testing yourself.

Step Three/Read

Usually students put this first, because they think studying is running their eyes over the text.  It isn’t even necessarily the most important part of studying…the textbook.  It fills the framework you have surveyed.

Read actively rather that passively as you would fiction.  Most textbooks need to be explored.  Question what you read.  Read for main ideas and important details.  Note important terms and make sure you know what they mean.  DO not skip table, graphs and/or illustrations.  They can make things easier to remember and hold in your memory.

Step Four/Recite

It is the oldest way of learning and for most lessons, is the most effective and positive.  The only way to find out if you really understand and can remember what you have read is to recite it to yourself just after you have read it.  It is an effective study method because it immediately reveals to you your own ignorance.  If you recite you can correct yourself immediately, on the spot.

As you read, stop at intervals and recite the substance in your own words, of each major section in a chapter.  Recitation at the original reading and review is necessary.  Time spent in recitation pays off.  It saves time later in rereading and review.  Stop to recite each time you get to a new heading.  It gives you a chance to organize things in your own words and serves to keep your attention on your task.  It helps you correct mistakes.

Step Five/Review

Reread material to refresh your memory.  Use your notes as a guide to review.  The first time to review is immediately after you have studied something.  The final review is intensive and should consist of as much unprompted recitation as possible.  Things you have studied and mastered become part of you and never leave you.

Underlining and Outlining Textbooks

Most students, in studying textbooks, underline or make notes or both.  These are good ways to prepare for review if they are done right.


A typical practice of poor students is to sit down with a chapter and read away in a listless manner.  Then when they think they see something important mark it with a magic marker.  They do this without surveying the chapter or asking questions.  The result is a hit or miss selection of pages.

Underlining has its place.  Some people find it useful others do not.  If it is useful to you, it must be done right so as not to clutter or confuse your mind.

  • Survey a chapter
  • Ask yourself questions/in this first reading it is best NOT to underline
  • Put a check mark in the margin, as questions are answered, or you think you spot main ideas and important details.
  • Reread for main ideas, important details and technical terms.  THESE you want to underline.  Don’t underline sentences wholesale.  Underline only essential parts.  At reviewing time, only read words and phrases that are underlined.  You can then grasp at a glance what is important/an average of half-dozen words per paragraph.

Taking Reading Notes

Most preferably taken in outline form as you study material from textbooks. Good reasons for taking notes:

  • Forces you to actively participate. You have to find out how the author organizes things if your notes are to be sensible in outline form.
  • It makes reviewing easier and more effective.
  • It allows you to eliminate those things the author added to help you understand, but once you understand, you don’t need to be reminded of basic ideas.        Methods of Outlining

Make full sentence outlines

It should be orderly

Use consistent system of lettering and numbering

  1. Main Topic

Subtopic or subtitle


  1. Detail

Your notes should contain main ideas and important details at each level of the outline. Put enough in so YOU can understand.  This is a personal tool, written in YOUR OWN style.  Your outline should differ from others.

Write legibly so your time reviewing is spent reviewing and not deciphering.

If your instructor follows textbook format when lecturing, keep your textbook notes and lecture notes in parallel format/Outline should follow sequence of book.

We are a nation obsessed with beauty. Beauty is a multibillion dollar a year industry.  The desire to be attractive is timeless.

According to the Department of Labor Statistics, the need for hairdressers, hairstylists, and cosmetologists will increase by 20 percent by 2018, while employment demand for skin care specialists is expected to grow by 38 percent. Other beauty professionals such as manicurists and pedicurists can expect employment demand growth of 19 percent.

This demand for new employees in the beauty industry is believed to be a result of a greater demand in services from aging baby boomers and a younger generation more likely to use beauty treatments and enhancements at a younger age.

If you like people, want a flexible work schedule, are creative and want to earn money doing what you like best, Cosmetology is for you.  Click here to see the latest labor statistics.

It is the responsibility of the student to visit the Indiana Professional Licensing Agency web site.

Click here

On campus student parking is available at no cost.

The school offers free lifetime job placement.

Click For Graduation Rates

All testing requires a minimum score of 80%.  There is no charge for testing and retesting prior to graduation. Written and practical exams are pre-announced.  Students must complete assigned homework prior to test.

Practical exams are given at the completion of the class.

Failed exams must be taken within 30 days of the initial failure. Retest are prescheduled and done off the clock. Students are allowed three attempts on all exams, prior to rescheduling of the class work.

The school reserves the right to reschedule or assign independent activities for missed classes.

The school reserves the right to hold a transcript when the educational debt to the school and/or the federal government has not been met or satisfied with applicable payment arrangements.

A transcript requires a prepayment of $10.00 and a written request